Monday, May 19, 2014

Help Yourself (A David'Z RantZ Post from 4/4/08)

The other day, I was at the supermarket, standing in the check-out line with only five or six items

One of the clerks walked over to me and said, "Sir? We have an express lane over there." My gaze followed the direction in which he was pointing. It was one of those "do it yourself" check-out lanes that many stores have now.

"Do I get a discount?" I asked.

"Sir?" said the clerk. It was clear that I'd confused him.

"A discount. Do I get a discount for doing all the work myself?"

"No... "

"Well, I realize that this isn't the 1800s, when you could walk into the grocery store and tell Cora that you needed a pound of sugar, whereupon she'd weigh it out for you, and so on... But the whole self-service aspect has gotten out of hand. I mean, I don't think I've seen a stockboy help an old lady to her car with her carriage full of items since the Reagan years... " (Total look of disorientation on the teenage clerk's face.) "He was a US. president," I explained semi-patronizingly and sotto voce. "Don't worry about it, kid, he's dead anyway." I continued. "Anyway, as far as ringing these items up for myself goes, if I'm going to be doing that much of your work, Price Chopper should give me a discount."

It was then that the clerk and I realized that everyone in my line -- as well as in the two lines on either side of us -- was listening to our conversation. Someone muttered "He's right," to someone else.

At that point, the cashier asked the lady in front of me -- who was now being waited on -- if she would swipe her debit or credit card through the machine. "No," said the woman, smirking a bit while handing the card to the cashier, "I think that you should run it through. That is what they pay you for, isn't it?"

And most of us laughed. Someone, somewhere, even cheered.

And later that night, I received a congratulatory telephone call from Governor Deval Patrick.


Okay, okay, okay! Not buying the bulls**t, huh?

I confess. I made up everything that came after "Do I get a discount for doing all the work myself?" But that, I did say. And at some point soon after that while you were reading, I'm sure you started wondering, "Hey, did all of this really happen?"

But until that point, I'll bet you were rooting for me, and the rest of the supermarket customers. Weren't you?

Thanks for your time.


  1. LOL I never thought about it that way. You should go to the Publix near me. They literally take the cart and start toward your car once you're finished. I have to wrestle it from the person to take my own groceries out. What's funny, though, is when I'm at the post office at lunchtime, the line is out the door, and there's one clerk at the counter. Some woman always comes out and offers to train one of us on how to use their machine to do our own weighing and mailing. We all just look at her. These places are gradually going to start expecting us to do everything ourselves.

  2. That does seem to be the trend in several places, yes.


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