1. The McDonald's in my home town recently installed self-order kiosks so you can order your food without having to deal with counter people. Well, I happen to like dealing with counter people. (That way, if they fail to say "Thank you" I can tell them that they should appreciate me because I could have gone to Burger King or Wendy's.) I was concerned that the addition of these kiosks would mean that counter help could be all but eliminated. (I figured it might be a corporate backlash against all those people demonstrating for a $15 minimum wage from McD's.) But supposedly, that's just not true, as described in detail here. Well, goody for McDonald's. I still won't use these kiosks.
2. I finally got to see The Founder, starring Michael Keaton as Ray Kroc, the guy who took a restaurant run by two brothers (named Dick and "Mac" McDonald) and turned it into a thriving franchise. It's quite a fascinating story, although it plays fast and loose with some of the details, as almost all Hollywood biographies do. I'd recommend it. It's interesting to watch Kroc start as sort of an underdog and end up being kind of a prick. (Excuse the expression.)
3. Every McDonald's I'm aware of has two drive-through lanes, so I assume that's the case pretty much everywhere. Anyway, they have two lanes, which gives customers the impression that they're getting served twice as quickly. But there's only one cashier taking the orders from both lines. So the company is fooling you into thinking you're getting faster service while making their drive-through cashiers work twice as hard.
Thanks for your time.